Privacy Policy

Date of Last Update

17th January 2018


Design In Scent respects your concerns about privacy and we value the relationship we have with you. This Privacy Policy describes the types of personal information we collect about our customers, how we process the information, with whom we share it, and the choices available to our customers regarding our use of the information and how our customers can contact us about our privacy practices. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting you are accepting and consenting to the practices described in this policy.

1. What information do you collect?

When you signup for our newsletter, we ask for your name and email address. When a purchase is made we ask for your name, telephone number, delivery address, billing address, email address, payment method and wedding date. We may also obtain this and other personal information when you provide it via our social media platforms, one of our events, or at a wedding or other trade show.


We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.

3. What will the data be used for?

Your data will enable us to fulfil your order, manage your online account, notify you about important information relating to your order, and analyse and improve our business. We may also send you from time to time (by email or post) information about products and services and details of promotions. If you do not wish to be contacted for these purposes you may inform us by:


·      Unsubscribing from any newsletter. All emails and newsletters sent from Design In Scent will contain information on how you may unsubscribe; or

·      Sending an email to with “unsubscribe” in the subject heading; or

·      Fill out a contact form requesting to be unsubscribed; or

·      Write to us at International House, 142 Cromwell Road, London, SW7 4EF

4. What information do you share with others?

We do not rent lists, sell or otherwise disclose personal information we collect about you, except as described here. We may share your personal information with:


Third party service provides who perform services on our behalf. We do not authorise these service providers to use or disclose information except as necessary to perform services on our behalf. These providers may not use your information for their own marketing purposes.


We reserve the right to transfer personal information we have about you in the event that (i) we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets, or (ii) we sell or transfer all or a portion of our business or assets to a third party. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any enquiries concerning the processing of that information.

6. Cookies

Cookies are small files of letters and numbers that are downloaded onto your computer or mobile or other hand-held device when you access certain websites. Cookies allow a website to recognise a user’s devise and help your browser navigate through the website by allowing you to log in automatically or remembering settings you selected during earlier visits (among other functions). Cookies do not harm your computer. If you would like to learn more about cookies in general you can visit


Cookies help us to provide you with a good experience when you browse this website and allow you to make full use of the online shopping and personalised features on this website. We do not use cookies to collect or record information such as your name, address or payment details.


We use cookies on this website for the following main purposes:


For technical purposes essential for the operation of this website.


To collect statistical information about how visitors use this website, so we can improve the experience it offers.


Most web browsers automatically accept cookies.  Unless you have adjusted your browser settings so that it will refuse cookies, cookies will be set when you access this website.  By using and browsing this website, you consent to cookies being used in accordance with this Cookie Policy.  If you do not consent, you must either disable cookies or refrain from using this website. Please go to How to Manage Cookies for information on how to manage and disable cookies. 

7. Protection of Personal Data

We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use.

8. Links to Third Party Sites

In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.

9. Privacy of Children on Our Website

Our Website is not intended for use by children under the age of 13, and we will not knowingly collect any information from any person below the age of 13.

10. Updates

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Policy when it was most recently updated.

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